Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

Last updated:

1. Introduction

detevo ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SIEM Use Case Manager platform.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

detevo is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: detevo@outlook.com

3. Information We Collect

We collect the following types of personal data:

3.1 Information You Provide

  • Contact Information: Name, email address, company name when you request a demo, start a trial, or contact us.
  • Account Information: Email, password, and company details when you create an account.
  • Communication Data: Messages and inquiries you send to us.

3.2 Information Collected Automatically

  • Usage Data: Pages visited, time spent on pages, and navigation patterns.
  • Device Information: Browser type, operating system, and device identifiers.
  • Cookies: We use cookies to enhance your experience. See Section 8 for details.

4. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our services
  • To process demo requests and trial signups
  • To respond to your inquiries and provide customer support
  • To send you service-related communications
  • To improve our website and services
  • To comply with legal obligations

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process your data based on the following legal grounds:

  • Consent: When you opt-in to receive communications or accept cookies.
  • Contract: To fulfill our contractual obligations when you use our services.
  • Legitimate Interests: To improve our services and ensure security.
  • Legal Obligation: To comply with applicable laws and regulations.

6. Data Sharing and Third Parties

We may share your data with:

  • Service Providers: Third-party services that help us operate our business (e.g., Web3Forms for form submissions, CDN providers).
  • Legal Requirements: When required by law or to protect our rights.

We do not sell your personal data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically:

  • Contact form submissions: 2 years
  • Account data: Duration of account plus 1 year
  • Analytics data: 26 months

8. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences.

You can manage your cookie preferences through our cookie consent banner or your browser settings.

9. Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data.
  • Right to Rectification: Request correction of inaccurate data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request limitation of data processing.
  • Right to Data Portability: Receive your data in a portable format.
  • Right to Object: Object to processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw consent at any time.

To exercise any of these rights, please contact us at detevo@outlook.com. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

11. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

12. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: detevo@outlook.com
Contact Form: Contact Us

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.